What type of products do you sell?
We offer beautifully designed digital downloads, including planners, journals, wedding templates, and invitations — created to inspire elegance, organization, and intentional living. No physical products are shipped.
How do I access my files after purchase?
Once your payment is confirmed, you can download your files instantly via your Etsy account:
Go to Your Account > Purchases and Reviews
Find your order from Lunaria Digitals
Click Download Files
Please note: Downloads are not available through this website. They are only available through the Etsy — not the mobile app — use a desktop or mobile browser for access.
Are your planners and journals compatible with GoodNotes or other apps?
Yes! Most of our digital planners and journals are compatible with:
GoodNotes
Notability
Word
Adobe Products
Microsoft Products
PDF Annotation apps
Check each product listing for specific compatibility and features.
Are your files editable or fillable?
Many of our items include editable fields or can be customized using Canva or PDF annotation apps. Each listing includes details on whether the file is:
Fillable PDF
Editable Canva template
Printable version
Let us know if you need help choosing the right version!
Can I print your products?
Yes! Most digital planners and invitations can be printed at home or through a print shop. We recommend printing on high-quality paper for the best results. Please review each listing for print-friendly file formats.
Can I request a custom or personalized item?
We offer customization on select products. If you'd like a name, date, or layout customized, feel free to send us a message — we’re happy to create something special for you.
Do you allow commercial use of your products?
No. All designs and files are for personal use only, unless explicitly stated otherwise. Commercial use, redistribution, or resale of any product or template is strictly prohibited.
Do you accept returns or refunds?
Due to the digital nature of our products, all sales are final. However, if you experience any issues accessing or using your files, please contact us — we’ll gladly assist you and ensure you're satisfied with your purchase.
What should I do if I can’t open or download my files?
First, try downloading the files from a desktop or laptop browser. If you still experience issues, please message us through Etsy or email us at customerservice@lunariadigitals.com — we’ll respond within 1–2 business days.
How often do you release new products?
We regularly update our shop with seasonal collections, new templates, and customer-requested designs. Be sure to favorite our shop and follow us on Instagram @lunariadigitals to stay updated!